Cookie Policy

(Salisbury Pack & Post — www.salisburypackandpost.co.uk (salisburypackandpost.co.uk in Bing))

1. Introduction

This Cookie Policy explains how Salisbury Pack & Post (“we”, “us”, “our”) uses cookies and similar technologies on our website. By continuing to browse or use our site, you agree to the use of cookies as described in this policy.

You can manage or disable cookies at any time through your browser settings or via our cookie banner (if enabled).

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide analytics and personalised content.

Cookies may be:

Essential — required for the website to function
Performance — help us understand how visitors use the site
Functional — remember your preferences
Marketing/Tracking — used for advertising or analytics

3. How We Use Cookies

We use cookies to:

Ensure the website functions correctly
Enable secure checkout and cart functionality
Improve website performance and user experience
Analyse website traffic and visitor behaviour
Support marketing and advertising tools (if enabled)

We do not use cookies to store sensitive personal information.

4. Types of Cookies We Use

4.1 Essential Cookies (Required)

These cookies are necessary for the website to operate. Without them, key features such as checkout, security, and navigation will not work.

Examples include:

Session cookies
Cart and checkout cookies
Security/authentication cookies

These cannot be disabled.

4.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

If enabled, we may use:

Shopify Analytics
Google Analytics
Meta Pixel analytics events
Other performance tools used for traffic insights

These cookies track anonymous data such as:

Pages visited
Time spent on site
Device type
General location (non‑identifiable)

4.3 Functional Cookies

These cookies remember your preferences, such as:

Language settings
Form inputs
Cookie consent choices

They improve your browsing experience but are not strictly required.

4.4 Marketing & Advertising Cookies

If we use marketing tools, these cookies may track browsing behaviour to deliver relevant ads.

Examples include:

Meta (Facebook) Pixel
Google Ads remarketing
TikTok Pixel
Email marketing platforms (e.g., Klaviyo)

These cookies only activate if you consent via the cookie banner.

5. Third‑Party Cookies

Some cookies are placed by third‑party services integrated into our website, such as:

Shopify (platform provider)
Payment processors
Analytics providers
Social media platforms
Embedded content (e.g., maps, videos)

These third parties may use their own cookies according to their privacy policies.

6. Shopify Cookies

Because our website is hosted on Shopify, Shopify automatically sets essential cookies to support:

Checkout
Cart functionality
Storefront performance
Security
Fraud prevention

Shopify may also set analytics cookies if you enable Shopify Analytics.

You can learn more about Shopify’s cookie usage here: https://www.shopify.com/legal/cookies

7. Managing Cookies

You can control cookies in several ways:

Browser Settings

Most browsers allow you to:

Block cookies
Delete cookies
Allow only certain types
Receive alerts before cookies are stored

Cookie Banner

If enabled, our cookie banner allows you to:

Accept all cookies
Reject non‑essential cookies
Customise cookie preferences

Opt‑Out Tools

For third‑party services:

Google Analytics Opt‑Out: https://tools.google.com/dlpage/gaoptout
Meta Ads Preferences: https://www.facebook.com/ads/preferences (facebook.com in Bing)